Automotive Customer Service Advisor – Newcastle
Full job description
Nationwide Accident Repair Services
Salary: £26,000 – £30,000 per year
Customer Service Advisor – Newcastle Gateshead
Full Time / Permanent
To Start – ASAP
Q: Are you hungry to earn a competitive basic salary with an opportunity to earn bonuses?
Q: Do you want to work for a forward thinking, innovative industry leader?
Q: Do you want to work for a company who invest in you and provide career support and training?
If the answer to all of these is YES then read on…
We offer:
Competitive basic salaries
Excellent Customer Service Bonus and Retail Sales Bonus to boost your monthly take home pay further
Group Bonus Scheme
Retail Discount Schemes for you and the family
Life Assurance (Death in Service) 2 X base salary after 6 months service
22 days holidays + Bank Holidays
Customer Service Team Training and more via our Nationwide Academy.
Workplace Pension Scheme
A Team culture within a supportive management network
Career Development opportunities tailored to the individual
Skills training from industry approved specialists and manufacturers
We are recruiting for:
An experienced, professional Customer Service Advisor/ Customer Liaison Officer to join our busy body shop. This is an integral part of our team and reports into the General Manager.
The role entails liaising with customers both face to face and over the telephone, booking in vehicle repair work, issuing courtesy cars and dealing with all associated paperwork.
It also involves liaising with insurance companies and third parties.
About you:
With excellent customer service skills you will be confident in your ability to deal with wide range of people in a friendly and professional manner, as well as offering customers our full range of repair services (bonuses apply).
You will be IT literate as well as being a sound multi tasker with the ability to plan and prioritise your workload effectively to ensure that tasks are completed on time and customers are attended to promptly.
You will be experienced in dealing with third parties, such as insurers and engineers, supporting your team members as the face of our body shops that provide an outstanding customer experience.
You may be in a similar role such as Service Advisor, Receptionist, or Service Receptionist within a Car Dealership, Body Repairer or Crash Repair Centre.
Our Company:
Nationwide Repairs is the UKs largest independent group of accident repair centres. We operate from over 67 sites across the UK and employ more than 2000 team members.
Team work is our ethos and our people are central to our development… and we lead the industry on professional standards.
Do you want to join our team? Then please apply.
To apply for this job please visit definitejobs.co.uk.