Assistant Property Manager

Assistant Property Manager

Location: Southend on Sea, Essex

Salary: £26,000per year

Report to: Head of Residential Portfolio Management

Main Job Function:

Dealing with the day-to-day management of properties under Assured, Assured Shorthold and Regulated tenancies including liaison with clients, tenants and contractors, ensuring at all times that activities are in accordance with the terms of agreements between the company and appropriate client.

Duties:

•Assisting Property Managers with the day-to-day management of properties through PropCo Management system and other computer records, including but not limited to, general enquiries, deposits, check-outs.

•Preparation of spreadsheets and reporting to Clients in relation to management status of properties.

•Liaison with tenants, contractors, internal colleagues and others.

•Control and handling of queries/complaints in accordance with procedure.

•Oversee insurance claims, including organisation of Valuations, review and recovery.

•Arranging periodic safety inspections and ensuring full compliance with requirements

•Arranging periodic property visits and ensuring maintenance of diary system

•Processing invoices in line with department procedure and client service levels and requirements.

•Arranging repairs and maintenance as required and ensuring strict service levels are adhered to regarding completion times and commitment for expenditure in line with client requirements

•General administration relating to the job function.

•Any other office or departmental functions that may be requested from time-to-time.

•You are responsible for being aware of your own training and development needs and identifying those needs to your Line Manager.

Equipment Used:

•PropCo Management System

•TRAMPS

•Microsoft Word (advanced level)

•Microsoft Excel (advanced level)

•Microsoft Outlook Express

•Photocopier

•Binding Machine

•Facsimile Machine

•Telephone

Individual workstation within open plan no smoking offices.

Contractual hours: 0900 to 1730 hours Monday to Friday (flexibility required).

One hour lunch-break.

20 days holiday per annum pro rata, increasing in accordance with company policy dependent on length of service.