Applications Specialist

Salary: £36,000 – £45,600 per year

We are seeking an Applications Specialist to work for a respected manufacturer of scientific instrumentation based in Tewkesbury.

Description of Role:

The primary responsibilities of this role are to provide pre- and post-sales support to maximise client/customer satisfaction as well as providing support to global sales teams and Channel Partners. This will require a good understanding of company methodologies and applications and the ability to interpret test data. In addition to the above, responsibilities will include responding to prospects seeking information, supporting sales activities and promoting the company and its products. The ideal candidate will be eager to contribute to the company’s development and demonstrate a high level of commitment.

Detailed Responsibilities:

• Advising customers on methodology, data analysis and interpretation

• Discussing processing issues and providing expert opinion where possible

• Evaluating client/customer requirement – either personally or via our lab staff and presenting the report and reviewing outcomes with the client

• Installation and training following sale

• Visiting customers to provide post installation training and/or to discuss process and data interpretation issues

• Visiting worldwide distributors to provide training and support

• Attending exhibitions and conferences primarily in Europe and occasionally worldwide

• Responding to enquiries from prospects requesting information, quotations and/or sample testing – using telephone, email and online presentation software

• Demonstration visits to prospects

• Arranging and presenting seminars, both in-house and externally

Required Skills & Experience:

• Degree qualified in an engineering, physics or scientific subject

• Good engineering and technical understanding (product and application specific training will be provided)

• Excellent communication skills both in person and via telephone

• Ability to convey complex technical information to a wide audience in a clear and logical manner, in both written and spoken formats

Key words: engineering graduate scientific graduate chemistry graduate project engineer application engineer sales engineer mechanical engineer chemical engineer process engineer manufacturing engineer chemist scientific scientist laboratory technician