Aftersales Coordinator

Salary: £26,400 – £30,000 per year

An exciting career opportunity to join an established, growth and dynamic business on a permanent basis with career development as an Aftersales Coordinator.

Aftersales Coordinator

Aftersales Coordinator Works

The ability to multiple tasks.

* The ability to resolve problems efficiently

* The ability to work Independently managing tasks from start to completion while also being a Team player

* Ability to think outside the box and contribute ideas to continuously improve processes.

* Strong communication skills

* Good attention to detail

* Take pride and ownership in everything you do

* Understanding of Margin regarding raising quotes.

Role Duties: Aftersales Coordinator

* Preparation and planning customer quotes from incoming enquiries

* Processing quotes, orders, purchase orders, prepayment invoices, invoices, repairs and installations.

* Fast response required to achieve the department KPI’s

* Engaging in team calls with sales team and customers

* Management of key Customer accounts and attending Customer meetings.

* Scheduling of repairs and installations

* Efficient planning of the engineers’

* Handling customer complaints via email or phone with the utmost customer care and attention to resolve

Software: Aftersales Coordinator

* CRM, Outlook, Excel intermediate level, Google Earth Pro, Adobe Editor Pro