After Sales Service Advisor

Salary: £28,800 per year

Adecco have an exciting opportunity for an After sales Customer Services Advisor, the role is permanent and paying £28,800, working in the town centre, with parking and excellent benefits.

The role will ideally suit a candidate who has worked within a industrial environment, a candidate who has experience in testing products, dealing with returns, customer queries, guarantees and replacements.

Ideally the candidate will be experienced in phone and email communication with clients and used to working to KPI’s although full training will be given.

Duties will include: After Sales Service – Warranty Monitoring / Resolution / Escalation, After Sales Service Reporting, Good product knowledge & willingness to continuously learn more, New Product Development, Customer Product, Testing / Training Days, Monitoring of Spare Parts & Accessory levels.

The ideal candidate will have technical product related knowledge and ideally some customer service experience, Good interpersonal skills and ideally some experience of dealing with a wide range of demographics, Basic / Intermediate level of Microsoft Excel, Practical and logical problem-solving skills.

The role is working in an office environment, with an element of dealing with products to test in a warehouse environment.

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Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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