Administrator (Sales Relationship Centre)

We’re looking for two Administrators to join our Sales Relationship Centre (SRC) for 12 months. In this role you’ll carry out a wide range of administrative duties to support the SRC department, our Financial Consultants, Field Support team and inbound callers.

Your main responsibilities will include:

Timely and accurate completion of all key administration tasks
Handling an array of queries sent to the SRC Admin team
Liaise with third party product providers to obtain up to date information in Relation to policies owned by clients of the Group
Regularly communicate with the SRC department and Financial Consultants Managing expectations appropriately
Adhere to SLAs ensuring case is fully prepared in advance of appointment
Undertake such other tasks and projects as may be required from time to time
Ensure that all processes comply with Society guidelines in respect of Data Protection, Information Security, Money Laundering
Handle incoming client calls to support the appointment booking process

As you’ll be speaking to internal and external customers, you’ll enjoy interaction and have excellent communication skills, as well as the initiative to take ownership of tasks to follow through to completion.

This is a brilliant opportunity for someone who is keen to learn about the financial services industry and thrives in a workplace where every day is different.

To be considered for this role you must have a sound knowledge of Microsoft Excel along with GCSEs in Maths and English or equivalent.