Administrator

Administrator
Huddersfield
£26,000 per year
9am – 5pm Monday to Friday
Permanent Role

My client is currently recruiting for an administrator to join their vibrant Huddersfield based team.

The role will include:

 Working within a team that is responsible for processing and administering circa 75 – 150 orders daily.
 All orders must be processed quickly and efficiently whilst ensuring accuracy and good customer service.
• Logging orders onto excel spreadsheets
• Ordering related information for the processing agents
• Liaising with local authorities
• Confirming daily orders by email to clients and processing agents
• Checking for discrepancies between orders, website information and maps
• Liaising with clients by phone and e-mail where discrepancies are identified or product/price confirmation is required.
• Action and respond to any relevant correspondence relating to orders
• Keep accurate notes on each search request and update all files on a regular basis.
• Downloading completed orders from relevant websites
• Saving out completed orders from e-mails
• Sending completed searches to clients via email and post within a set timescale.
• Telephone answering
• Dealing with queries
• Monitoring orders to ensure searches are completed within given timescales
• Chasing outstanding orders
• Liaising with all parties relating to orders including clients