Administrator
Full job description
Austin Banks Ltd
Salary: £26,000 – £27,600 per year
Administrator
Rotherham
£ Depending on experience
Mon-Thurs 9-5pm, Fri 9-4pm
A well-established and fast-growing manufacturing company are looking for an ambitious Order Processing Administrator to join their friendly team, responsible for providing support to customers via the telephone and electronically, processing orders and supporting the field sales team, where focusing on the customer is key.
Job Role:
* Processing sales orders which is likely to be at least 50% of the role
* Responsible for dealing with the busy Sales Email Inbox
* Answering incoming telephone calls from customers
* Providing product information
* Processing quotations, pro forma invoices and confirming lead times
* Adding customer information to Sage and internal CRM system/excel workbooks
* Making outgoing calls to customers to clarify and provide information about products
* Administration of customer paperwork, order taking
* Updating the CRM/excel workbooks with details of sales staff visits and outcomes and updating the status of opportunities
* Following up quotes with the customer
About You
* Experience in Administration, product training will be provided
* Excellent written skills
* Professional and friendly telephone manner
* General IT competence and experience of Microsoft Office products
* Knowledge of Sage and CRM systems advantageous
* Strong team player, who can also work on their own initiative
* Excellent organisation and time management skills
* Good timekeeping with a flexible and positive approach to work
Benefits
* Great working environment
* Onsite parking
* Hours are 9am – 5pm with an early 4pm finish on a Friday
* Easily accessible by bus
* Opportunity to progress into an account management role in time with an industry focus
To apply for this job please visit definitejobs.co.uk.