Admin Team Leader

Admin Team Leader

Norwich – (Ref: 13/548)

Permanent – Full Time

£25 000 – £32 000 per annum

So who is Home Group?

We are the UK’s largest provider of care and support services and also one of the UK’s top housing providers. Many of our clients need more than a home and through our Stonham brand we work with almost 30,000 vulnerable people in over 500 supported housing, justice and health services each year.

One size doesn’t fit all, so our clients lead their support every step of the way and this is reflected in our client satisfaction rating of 95%, with 78% experiencing a positive move-on and tenancy sustainment of 75%.

About the role

The role of admin team leader involves delivering administrative support and professional assistance to your colleagues within Home group and managing 1 – 2 direct reports. You will be based in our Heath House office in Norwich, within the Care and Support service, although occasional travel may be required for meetings, training and conferences.

The opportunity to work in this vibrant and dynamic working environment requires excellent communications skills, customer service skills, report writing skills, diary management, minute taking, prioritisation and planning skills, as well as excellent numerical reasoning and data analysis skills. You will show a high level of initiative and self motivation and take a proactive approach to resolving problems. The role will also include the appropriate handling of confidential and sensitive information.

Essential skills also include an excellent working knowledge of office procedures and a high level of I.T. knowledge including the proficient use of MS Word, Excel, Outlook and PowerPoint.

The working hours are 37.5 hours per week.

As part of your induction, you will be given a comprehensive introduction to the admin process.

What we’ll give you

Our ‘My home package’ includes competitive salaries, performance related pay, a contributory occupational money-purchase pension scheme with life assurance and long terms disability insurance, 25 days paid holiday a year – rising by 1 day per year up to 30 days, with the ability to purchase an extra 5 days, salary sacrifice schemes including cycle and car.

Please note that any offer of employment will be subject to enhanced DBS clearance, the costs of which will be met by the employer.

Closing Date: 30th September 2013

Interview Date: 17th October 2013