Admin Support / Pricing Analyst

Osborne Appointments are working with a fantastic client in Waltham Abbey who is looking for a strong administrator with excellent customer service skills to join them on a temp to perm basis.

This role sits within the Administration deparment and the key responsibilities for the role are –

Admin Support

• Answer calls that relate to the Service Centre
• Deal with all customer queries
• Handle all returns
• Keep records up to date
• Returning of the correct handset to customers
• Liaise with engineers to fulfill customer requirements
• Arrange all outgoing post
• Record any postage details
• Answer incoming calls for West One

Pricing Analyst – 1/4-1/3 of your day –

• Day to day checking and updating products
• Product research
• Adding new products on the system
• Keep up to date with market changes and updates
• Be aware of competitors and their offerings
• Update product submissions
• Support other team members

Experience Required

Knowledge –

• Mobile phones, gaming consoles/laptop,TV’s is desirable.
• Good knowledge of Excel
• Experience with Window Based laptops hardware and software

Skills –

• Good concentration
• Good eye for detail

Attributes

• Detail orientated
• Task focussed
• Prioriting workload
• Proactive
• Disciplined

If you have the skills above and are interested in the role, please apply.