Account Manager

Salary: £26,000 per year

A fantastic opportunity has arisen for an outgoing, intelligent, confident and enthusiastic person to work as an Account Manager, in a dynamic, growing company.

The Company

My client is a well-established and successful company operating within the growth industry of environmental consultancy and compliance. The company has achieved year on year growth and is the perfect environment to make a real impact within a young, friendly and passionate team.

Job Purpose

* To be an integral part of the compliance team delivering a high level of customer service to existing customers (in line with the customer service policy) and ensuring a positive retention record is maintained.

* Supporting the sales team in the achievement of company growth targets by offering technical input with the securing of new business and ensuring opportunities are optimised within the existing customer database.

Your Rewards

The company attributes its’ ongoing growth and success to its’ employees and is committed to rewarding and recognising their contribution as well as prioritising employee well-being. They won the ‘Employee Well-being’ category in the prestigious UK Business Awards in July 2020 and Best Place to Work in the International Business Excellence Awards in November 2020 as a result of its’ approach to this. As well as the opportunity to be part of a unique high-performance reward structure, some benefits you will receive when joining the team include;

* Opportunity and support with personal development and progression

* Attractive holidays, flexible working opportunities, pension, medical insurance, sabbaticals, access to employee benefits platform ‘Perkbox’ and membership to the all-encompassing employee health and well-being programme

* Other benefits include regular team building events, volunteering opportunities and many more.

Key Role Responsibilities

* Account manage and build relationships with existing customers

* Provide legislative support to existing and prospect customers

* Undertake compliance reviews with customers (some at the customer’s site)

* Customer data verification

* Arrange and oversee delivery of waste collections

* Admin tasks associated with the above

* Assistance in preparing/delivering webinars

* Ensure content of assigned processes are relevant and up to date and are efficient and effective

The Person
You will be proficient with Microsoft Office and have a logical and methodical approach with an eye for detail. You will have strong communication skills and the ability to prioritise, multi-task and manage time effectively. At the very least you need to be outgoing and confident speaking with customers with a strong focus on customer service and find building strong relationships easy. Previous experience in a customer facing role is advantageous but not essential. You will work well in a team with a ‘muck in’ approach being flexible and highly resilient, being committed to growing with the business through a period of transformational change. You must have a strong work ethic working well under pressure with excellent organisational skills and the ability to meet deadlines. Afull UK driving license will be required in order to carry out on-site customer visits.