Account Director – Data Centre Sector

Salary: £96,000 per year

Account Director – Data Centre Sector – Basildon – to £80k plus bonus and benefits

We are urgently seeking an experienced Account Manager to join a rapidly growing FM Service provider on a Data Centre Client site in Basildon. 

We are looking for someone with previous Data Centre experience and a good account management track record. You need to be from either a Mechanical or Electrical background and be able to lead those on site technically in absence of the Technical Manager as well as account lead. 

This is an ideal opportunity for an Account Manager who wants to move up to AD level. It is one site with a 11 staff and a £6 million P&L. 

This is a site based role.

Job Summary 

Responsible for overseeing the account management team with oversight of entire client base. Interacts and consults with clients to understand business needs and coordinates the resources needed to service projects, build strategic operational plans, and balances the expectations of clients with the execution of work.

Essential Duties & Responsibilities

• Responsible for the management of sales, and relationships with high-profile customer.

• Responsible for building a project plan and managing timeframes and performance for client projects.

• Interacts with the client to ensure proper services and enhancements are being carried out.

• Identifies new sales opportunities or opportunities for improvements within existing account.

• Manages expectations of client regarding scope of work and responsibilities

• Provides technical consultation and support when required on site with the site team and customer.

• Consults with sales professionals to define project requirements, investigating various approaches to attain end results.

• Manages and solves conflicts with clients.

• Ensures the timely and successful delivery of our solutions according to client needs and objectives as well as contract specifics.

• Performs other duties as assigned.

Supervisory Responsibilities 

• May provide formal supervision to individual employees within single functional or operational area. 

• Approves subordinate’s recommendations for staff recruitment, selection, promotion, advancement, corrective action and termination. 

• Effectively recommends same for direct reports to next level management for review and approval. 

• Plans and monitors appropriate staffing levels and utilization of labour, including overtime. 

• Prepares and delivers performance appraisal for staff. 

• Mentors and coaches team members to further develop competencies. 

• Leads by example and models behaviours that are consistent with the company’s values.

Equal Opportunities

We are an equal opportunities employer and do not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability, or age.