1st Line Support Analyst

Fantastic opportunity for candidates wishing to commence a career within the IT industry. This role offers career progression and a great chance to excel within the IT arena. Ongoing training provided in all technical areas. As part of the dedicated 1st Line IT Support team, you will provide exceptional customer service to all clients, providing first class support in order to resolve their IT issues.

Key Skills:

• Passion for technology and IT
• Some experience of 1st line support /helpdesk
• Basic server administration
• Basic Exchange and Office 365 administration
• Basic knowledge of networking and troubleshooting network issues
• Microsoft office support
• Strong communication skills

Benefits:

• Pension Scheme
• Private Healthcare & eye care vouchers
• Training
• 21 days holiday (will increase annually)
• Team nights out
• Incentives based on individual and company performance

Person Profile:

• Professional
• Articulate
• Passionate about IT and technology
• Driven individual who wants career progression
• Ability to work in a busy environment and multitask
• Able to remain calm under pressure
• Team Player

Please note that we will only contact those candidates that we assess as suitable for the positions we have currently available based on their experience, training and skills that they identify. If you do not hear from us within 5 working days from your registration, please accept our apologies but we are unable to help you on this occasion.

Bucks and Berks Recruitment is an equal opportunities employment agency and employment business that is serious about its compliance with legislation. Bucks and Berks is acting as an Employment Agency in relationship to this role (if the vacancy is for a permanent position) or is acting as a Recruitment Business in relationship to this role (if the role is for a temporary position).