1st Line IT Support / Service Desk Technician

A well-established organisation in the Lewes area is currently recruiting for a 1st Line Support / Service Desk Technician to join their small IT team, supporting approximately 800 staff. This is a fantastic opportunity to work alongside more senior IT Engineers, where you will be able to develop your skill set, and progress within the team. It is essential that candidates have prior experience in an IT support, helpdesk or service desk role, and are able to hit the ground running.

Essential skills required:
– Supporting Windows 7, MS Office 2010/2013
– Basic Active Directory and Exchange administration
– Networking – TCP/IP, LAN, WAN
– Basic support of Windows 2008/2012 Server

You should also have an understanding of:
– Terminal Services, Remote Desktop Services or Citrix
– Virtualisation e.g. VMware
– An understanding of ITIL frameworks would be an advantage

Offices are based in Lewes, although there will be a requirement to travel to other sites in the East/West Sussex area. The organisation offers a good work life balance, with standard office hours being 9.00am – 5.00pm, Monday to Friday, although some flexibility may be required on occasion.

The salary for this 1st Line IT Support Technician role is £26,000 – £26,400basic, plus 5 weeks holidays, healthcare cashback scheme and pension.

Please submit your latest CV detailing your education and work history, and include reference ASH13751RH1.

The Ashdown Group Ltd acts as an employment agency in respect of permanent vacancies and as an employment business in respect of temporary vacancies.