3rd Line IT Support Analyst
Job Description
ePeople Recruitment
3rd Line IT Support Analyst – Bolton
Key Skills: 3rd Line Support, Third Line Support, Support Engineer, Support Analyst, Windows Server 2003, Windows Server 2008, Microsoft Office, Storage Area Network, SAN, Symantec Enterprise Vault, Cisco, Network Infrastructure, TCP/IP, Microsoft Exchange, Active Directory (AD)
A nationwide company based in Bolton require a 3rd Line IT Support Analyst to work on their busy Service Desk.
The role will involve a mixture of Infrastructure, Software & Server support in a Windows environment. The 3rd Line IT Support Analyst will be responsible for diagnosis, troubleshooting and finding solutions to incidents escalated from the 1st and 2nd line support team.
The Key Skills for the 3rd Line IT Support Analyst are:
– Windows Server 2003 / 2008
– Active Directory
– Escalations
– Microsoft Exchange
– Symantec Enterprise Vault
– Networking including Cisco products
– Microsoft Office
This role pays a salary of £31,200 – £36,000 per annum as well as an excellent benefits package.
Key Skills: 3rd Line Support, Third Line Support, Support Engineer, Support Analyst, Windows Server 2003, Windows Server 2008, Microsoft Office, Storage Area Network, SAN, Symantec Enterprise Vault, Cisco, Network Infrastructure, TCP/IP, Microsoft Exchange, Active Directory (AD)
To apply for this job please visit definitejobs.co.uk.