Customer Services Officer
Full job description
Randstad Construction, Property & Engineering
Salary: £15.6 – £21.6 per hour
Customer Services Officer
Location – London
Salary – £15.6 – £21.6
Contract – 3 months
Contact – Adam Jones
Randstad are representing an East London council who require a Customer Services Officer to join their team. This is a great opportunity for someone with experience handling revenues, benefits and council tax accounts. Excellent customer care is desirable in order to improve customer satisfaction. It is an initial 3 month contract with possible extension.
Main duties will include interviewing and advising the public in relation to housing and council tax benefit. Have and maintain a detailed working knowledge and legislation relating to housing and council tax benefit law and practice. This will be a busy position, predominately phone based so a good telephone manner is essential.
The ideal candidate must have:
– At least two years experience using Academy or iWorld.
– Knowledge of revenues, benefits and council tax.
– Excellent customer service skills.
– At least two years experience in a similar role with a council housing association.
Please only apply if you have experience with Academy or iWorld.
For consideration for this role please apply immediately.
Our advertisements use post-qualification experience/salary levels as a guide. However, we will consider applications from any candidates who are able to demonstrate the skills necessary to carry out the role.
We welcome applications from candidates of all ages.
Candidates must be eligible to live and work in the UK.
To apply for this job please visit definitejobs.co.uk.