Regional Manager (South) – Healthcare

ICS Health & Wellbeing is a dynamic and accomplished organisation dedicated to making the UK’s local and workplace communities healthier. Working with local authorities, CCGs and employers, we design, implement and evaluate innovative health and wellbeing services that will result in long-term health benefits through sustained behaviour change.

This role will cover various areas within the South of England, so candidates will need to be flexible and happy to travel.

Overview:

We are currently seeking someone from an operational management background to join us as a Regional Manager for a new Health Improvement programme. This behaviour change programme is delivered by a team of Health & Wellbeing Coaches and focuses on encouraging service users to eat more healthily and become more physically active.

This is a key role to providing effective delivery of the service in a number of different geographical areas and will include the management of the local delivery teams including the Service Coordinators and Health & Wellbeing Coaches. The Regional Manager will support the local team to ensure regular and effective communication with service users and stakeholders, maximum uptake of service users on the programme, effective programme delivery and regular monitoring of the performance data.

Job Scope:
•In conjunction with the Operations Manager, mobilise the service in new geographical areas to include recruiting new staff, training the team and providing on-going support to set up all aspects of the service.
•Meeting the local commissioners to establish local requirements, key stakeholders and reporting mechanisms.
•Attend regular progress review meetings with commissioners.
•In conjunction with the Service Coordinators, review the level of uptake to the programme and assess future demand patterns. Ensure all actions are taken by the team to generate sufficient demand.
•In conjunction with the Operations Manager and Head of Service Development, review the performance and quality of the programme.
•Conduct performance management reviews with the delivery teams and provide regular feedback to ensure continual development.
•Oversee the implementation of personal development plans for individuals to ensure training and support is provided on a regular basis.
•Work collaboratively to ensure contract Key Performance Indicators are met
•Ensure all aspects of service delivery comply with Clinical Governance and Health & Safety requirements.

About You:

To achieve the above, the Regional Manager must have previous experience within an operational management role. Exposure to the healthcare sector is essential, previous experience in managing a funded program would be an advantage aswell as someone with proven experience in building relationships with CCG’s, Commissioners and Local Authorities. Previous experience of managing and motivating a team are essential for this position.

Other essentials are the ability to prioritise, a can-do attitude, strong interpersonal skills and excellent people management skills. Background within a health & wellbeing environment would be great, as would be strong IT skills given the technical aspects of the contract.

Why ICS Health & Wellbeing?

ICS has been listed in the Sunday Times Top 100 Best Companies to work for four times in the last six years. We are a forward thinking organisation offering excellent training with ongoing support and development to help you realise your potential and career aspirations. We believe that our success is based on your success. We offer a wide range of company benefits including a pension scheme and 25 days holiday.

Full-time hours are 37 hours a week. In addition the role requires an individual to work flexible hours and have the ability to travel.

Candidates are required to provide a cover letter in addition to their up to date CV when applying for this position.