Customer Service Assistant

Salary: £26,400 – £36,000 per year

We are a young dynamic company looking for a Customer Service Assistant that will play an important role in ensuring that our customers are satisfied and happy.

The job involves interacting with customers throughout the day. Often, the main point of contact for company’s client base, therefore need to have excellent customer service skills. To ensure that customers receive the best possible service, it’s important that Customer Service Assistant candidate will have various skills that typically:

• The ability to actively listen to customers so they can adequately gauge and address their needs
• Excellent verbal communication skills to clearly share and relay information
• Computer literacy
• The ability to remain calm and polite when dealing with complaints or challenging clients
• Strong problem-solving skills to determine the best possible solutions for client issues
• Good command of the English language. Russian, Albanian, Italian or Romanian would be an advantage.
• Presentable appearance in customer facing environments