Customer Service Sales Administrator

Customer Service Sales Administrator
South Leicester
£18,000 + excellent benefits

This is a fantastic opportunity for a Customer Service Sales Administrator to work for our client based in South Leicester who are the market leaders in their creative sector.

As part of the UK Customer Service team as a Customer Service Sales Administrator you will be responsible for:
• Delivering excellent customer service to retail customers from small independent shops to high street names such as John Lewis, Amazon and the Range.
• Processing daily orders displaying high standards of quality and accuracy
• Managing and resolving customer queries via email and phone
• Managing stock availability, delivery dates/status liaising with Head Office
• Providing administration support to National/Regional Account Managers
• Maximising sales orders
• Informing clients of promotions/offers
• Collating daily sales reports
• Attending sales team meetings

We are looking for:
• An experienced Customer Services Sales Administrator
• Customer focused individual
• Experience of using several PC systems as part of a job role to input/process/update orders
• Highly organised with strong time management skills
• Accuracy and attention to detail
• Meticulous and structured approach to work
• Ability to pick up, absorb and apply product information
• Strong communication skills with understanding and empathy
• Proactive, initiative and drive to offer solutions to customer needs
• PC Literate

This is a full time permanent position, working hours Monday-Friday 9am-5.30pm.
The ability to drive and have own transport is needed due to location.

To apply:
Please forward your cv and covering letter. Note, if you have not had a reply in 5 working days to your application, unfortunately you have not been shortlisted on this occasion.