Customer Service Advisor

Salary: £26,000 – £26,754 per year

Customer Service Advisor

Working Hours: Monday – Friday 9:00am – 18:00pm (must be flexible between 8am-8pm)

Nouvo are delighted to be working with an elite outsourcing financial services organisation. An organisation who offer fantastic training, career development programmes with an outstanding benefit package.

They are looking for several individuals who have telephone customer service experience.

**DBS and Credit checks will be undertaken prior**

The Role;

* Responsible for research and resolution of customer chargebacks

* Taking incoming calls and making outbound calls

* Compiling written responses

* Liaison with customers and third parties

* Dealing with fraud management/chargebacks

* Applies bank and card industry regulations and practices

Skills;

* Telephone customer service experience required

* Experience within a Call Centre

* Excellent communication skills both written and verbal

* Professional and calm manner

* Computer literate

Due to a very high number of applications we are unable to come back to every candidate with feedback. If you do not hear from us within 48 hours please assume that you have been unsuccessful on this occasion. Your CV will be registered with us and we will keep you updated with any other positions that may be of interest. However please keep checking our website as new roles will be updated daily, Nouvo Recruitment wishes you the best of luck in your job search.

Nouvo Recruitment Ltd operate as an independent recruitment agency with over 20 years of experience supporting clients and candidates nationally across the UK.