Trainee Credit Controller – Expiring soon!
Job Description
About us
We are LiFE Residential and we’re one of the London’s leading privately-owned real estate agencies. We specialise in newly build developments, and we have deep partnerships with global and national property developers, including Galliard Homes and City & Docklands.
We look after 4500 homes across London and have 8 branches across the city, and two international offices in Hong Kong and Singapore. We’re always on the lookout for anyone passionate about helping us give best in class service to our property owners, residents, and partners.
About the role
A credit controller recovers payments from non-paying customers. The majority of your time is spent talking to customers over the telephone about non-payment of their accounts. The key objectives of the team are to reduce arrears, start rent protection claims and oversee the legal recovery and eviction process.
Key Responsibilities:
- Contacting tenants or landlords at set, regular intervals by any and all means available (telephone, email, text) who have not paid their rent to determine the issue and obtain payment
- Ensure intervals are hit to ensure any court proceedings would be successful
- When required, attend court proceeding to provide evidence in cases where a tenant is being evicted for rent arrears
- Raise rental guarantee claims and manage claims process.
- Create report for Management
Skills Required
- You wouldn’t be required to have Property related experience, but debt collection or credit control experience would be an advantage.
- Excellent communication skills – both written and verbal
- Strong attention to detail
- Enthusiastic and motivated