Regional HR Business Partner – Retail / Hospitality

Salary: £72,000 – £87,600 per year

Regional HR Business Partner – Retail / Hospitality

Location: Oxfordshire, North London, Bedfordshire, Buckinghamshire, Northamptonshire, Cambridgeshire, Warwickshire, Essex

Salary: £72,000 – £87,600 + car + bonus + benefits

As HR Business Partner Operations for Oxfordshire, North London, Bedfordshire, Buckinghamshire, Northamptonshire, Cambridgeshire, Warwickshire, Essex, you will be an integral part of ensuring that our people are supported and able to navigate their teams allowing us to be stronger and fit for the future. You will lead the delivery of the People Plan within a large network of customer facing offerings with particular focus on talent management, developing capability, D&I and enhancing our employee engagement to support the delivery of business objectives and strategic plans. You will also be the Operational People Lead for strategic people projects within the People Plan, collaborating with your HRBP peers and Centres of Excellence to help shape and deliver People Change activity.

The role:

• You will be responsible for delivering the People Plan and business goals through a collaborative relationship with your Operations Director.
• By championing the benefits of employee engagement to leaders you will drive the continual improvement actions, aligned to insight, to deliver ongoing business improvement.
• You will train and coach senior leaders to understand how to engage teams and individuals according to their varying needs, related to performance, potential, personal and business objectives.
• Contributing to the development of the People strategy and supporting the translation of goals across the network.
• In partnership with your Operational stakeholders you will support the management of the talent review process, ensuring that all Managers performance and potential is calibrated.
• Drive actions arising from the talent review process to ensure the growth of talent pipelines. This will be achieved by training and coaching your stakeholders to help them deliver their divisional/regional talent agenda.
• You will support your Operational Director to set quality management objectives, both business and personal, to ensure there are clear outputs are agreed and any skills/behaviour gaps or stretches are defined.
• Supporting managers with challenging performance and capability conversations, coaching them to take appropriate and definitive action at pace.
• You will have the ability to develop, review and analyse key HR metrics that feed into the overall delivery of the HR strategy.
• You will be visible in the Operations to understand the People interventions you can introduce to improve business performance, and to influence the Centres of Excellence.
• You will be able to operate in a strategic space using critical thinking to develop People solutions in conjunction with key stakeholders and the Centres of Excellence to deliver real business change.

The person:

• Degree educated or equivalent with HR qualifications e.g. CIPD L7 or and MA in Human Resources
• You will be an experienced HR Business Partner who has ideally worked within a customer facing organisation, but we are open to all backgrounds.
• With your strong understanding of the wider industry you will support the organisation to build a competitive advantage across the network of customer facing venues.
• Planning and organisation will be key within this role, you will need to coordinate, manage and engage with a large number of stakeholders on a variety of HR and business priorities, including leading projects.
• As an experienced HR professional, we don’t mind if you’ve gained that experience within a generalist role or a specialist talent & development role.
• You will be able to build trusting relationships at pace, and not be afraid of having challenging conversations when needed.
• You will thrive on variety and pace and be comfortable operating with ambiguity, being adept at moving between short term and long term priorities and adapting your style, thinking and influence accordingly.
• We are open to all backgrounds and industry sectors; we will just need you to be able to evidence your ability to operate in a complex and ever-changing environment.
• As we said earlier, people are at the core of their business. Making memorable experiences for customers takes skill, understanding and adaptability, all skills that our people bring. It’s thanks to them that we’re where we are, and we want that to continue. Bringing the right people into the business, and supporting their development is in the hands of the HR team. Getting it right means creating an environment where everyone can thrive, individuals, teams, guests, and brands.

To apply please email your CV or call for more details