Hotel Receptionist / Night Porter

37.5 hours a week, 5 over 7, early, late, and night shifts Reference bbhr14 Description
The successful candidate must possess excellent customer service and computer skills, communicate at all levels and be a team player. A flexible, reliable and committed approach to work is essential, as is previous experience.

Reception duties include:
* Checking guests in and out using the front of house system
* Taking reservations and handling sales queries
* Dealing with any guests` queries / issues in a manner which exceeds expectations
* Answering the switchboard
* Dealing with end of day banking, the reception cash float and credit card transactions

Night Porter duties include:
* Overnight responsibility for customers and the premises
* responding to customer requests
* Setting up function rooms
* Dealing with any emergency situations
* Bar service
* Cleaning of public areas

Please note that the successful candidates MUST BE FLEXIBLE in their ability to work nights, and weekend shifts.

Salary and Benefits:

Salary: 15000 Per Annum
Pension scheme
25 days paid holiday