Receptionist

Salary: £26,000 per year

Work with us at one of our client’s luxury student accommodations! If you have excellent rapport building skills and have an interest in working in a customer facing role this could be just the opportunity for you! You may have experience within a similar position or may have just graduated and are looking to take that first step,

The working hours will be: 4 hours per day (can be flexible between 9am and 5pm)

You will deal with students from all over the world, so it is important that you are knowledgeable, polite and possess strong communication skills.

The duties will include:

Management of all enquiries via email, face to face and calls
Ensure that social media pages including Facebook, Twitter and Instagram are kept regularly updated
Ensure that all visitors receive a warm and friendly welcome
Manage all incoming post – log and distribute to relevant students
Ensure the CRM database is kept updated
Provide support to the Manager and Assistant Manager
Provide administrative support with regards to tenancy agreements
Ensure that all relevant documentation has been received by new tenants
To work on the Accommodation reception dealing with resident queries, maintenance reporting, visitors and contractors signing in to site.
For this position we are seeking the following:

Good IT skills
Strong customer facing experience
Very familiar with social media channels
The ability to multi task
Well-presented and friendly
Excellent communication skills
Able to take ownership of complaints and resolve when necessary
If you feel you have the necessary experience, please apply with an up-to-date version of your CV.