Member Services Administrator (Professional Body)

Member Services Administrator (Professional Body) 

More than 700 people. Over 140 years of history. And a commitment to setting and enforcing the highest professional standards across land, real estate, construction and infrastructure: welcome to RICS. Today, they are in more demand than ever thanks to worldwide development, led by new emerging economic powers, such as Brazil, India and China. They see it as an opportunity to set consistent global standards. To shape the world around them with their advice and standards. They are passionate about what they do. And they expect their people to be too. 

In return for your belief and talent, they can offer something very special: the chance to be part of an expanding organisation, where your contribution and commitment can take you far. As RICS grows, there`ll be every opportunity to grow with them, to be creative and gain recognition. 

Position: Member Services Co-ordinator North East 
Location: Newcastle 
Salary: £26,400per annum 

ROLE: 
The Member Services Administrator will act as a principle point of contact for two-way communications between the Members and the RICS and be responsible for overseeing the work of a number of local member groups (LMG) and professional group boards (PGB). 

RESPONSIBILITIES: 
a) Co-ordinate papers for LMG committee meetings, ensuring all members are adequately briefed. Provide full administrative support for PGB meetings in line with regional procedures. Ensure the LMGs run the required events each year and make them as effective as possible. 
b) Sourcing and negotiating rates and contracts with venues, book venues and authorise payment for all suppliers including the signing of contracts for the supply of services and raising Purchase Orders accurately to ensure budgets balance. 
c) Run all events, ensuring their viability and profitability. Have a good working knowledge of VAT, gross & nett costs and also coordinating multiple budgets across multiple events. 
d) Accurately record the spend of any Grant monies to make sure that RICS are getting value for money and that ‘the books balance` at the end of each event. 
e) Assist and support the delivery of local activities on behalf of LMGs including use of the events and conferences management system and the preparation of budgets to support planned activities. 
f) Supply and produce all marketing literature, names badges and delegate lists for all events. Upload events accurately on to the internal booking system and link them with the website. 
g) Carry out effective and targeted local marketing using the membership database for the LMGs. 
h) Assist with the co-ordination and the delivery of RICS Awards. 
i) Assist in initial identification of new members and forward any leads received. Assisting with the co-ordination and set-up of workshops and regional interviews. Assist with the collection of subscription payments. 
j) Identify and start initial negotiations with potential sponsors while understanding their needs and requirements, and assist in the creation of an overall sponsorship package. 

ESSENTIAL SKILLS / EXPERIENCE: 
a) Customer Service Experience. 
b) Ability to understand the complex routes to membership. 
c) Able to design and run a full marketing campaign from concept to delivery. 
d) Experience of organising and running events required. 
e) Procurement and Supplier Management experience. 
f) Ability to manage all elements of projects. 
g) Excellent time management with the ability to prioritise workload. 
h) Good basic budgetary skills and mathematical ability. 
i) Excellent grasp of English both written and spoken. 

You may have experience of the following: Events Coordinator, Members Services Co-ordinator, Events Manager, Events Executive, Administrator, Customer Service, Administration, Secretary, Secretarial, Event Logistics, Professional Membership Body, Events Co-ordinator, Member Services Administrator, Admin Executive, Customer Services, Events Administrator etc. 

This vacancy is being advertised by Easy Web Recruitment, the UK`s leading Online Recruitment Agency. The services advertised by Easy Web Recruitment are those of an employment agency. No terminology in this advert is intended to discriminate on the grounds of gender, race, disability, age, sexual orientation, religion, or belief, and we confirm that we will gladly accept all applications.