German Speaking Administrator

Salary: £27,600 – £30,000 per year

Our client is seeking an experienced fluent German speaker for this administration role 

• COMPUTER SKILLS

  Good knowledge of Microsoft Office 365 including Word, Excel, Outlook, OneDrive, and SharePoint. Experience of using a variety of Finance systems and learn and execute the processes necessary to complete the tasks.

• Fluent German, both verbal and written
• Ideally two years’ experience in a admin role.
• Excellent written and verbal communication skills who keeps team members and management informed of progress and issues in a timely manner.
• A natural team player who is adaptable and willing to learn a range of tasks as part of a growing department.
• Motivated with an enquiring mind.
• Comfortable with and able to support change within a growing organisation. Helps plan and implement such change building commitment, overcoming resistance as well as supporting those affected by change; evaluating and providing value added feedback during and post implementation.
• Debt collection of new and renewal invoices
• On-time telephone follow up calls
• Issuing copy invoices at client’s request
• Scheduling of follow up activities for themselves and others.
• Daily Cash posting
• Update account and contact details on company database
• Take incoming calls and direct enquiries to the appropriate personnel
• Provide backup cover as required for Client Services Team
• Conduct all telephone, email and written correspondence with clients in a professional and courteous manner within company guidelines
• Performance of assigned tasks in a helpful and timely manner
• Seasonal processing of Title by Title Licence application forms

Success Criteria:

• Achieving the forecast cash collection levels for each financial quarter
• Ensuring a minimal number of re-instated licences
• Daily number of phone call and email enquiries mirroring others in the UK Team
• Accurate processing of banking transactions.
• Minimizing the number of licences passed on for further investigation

We endeavour to reply to all applications, however, if you haven`t heard from us within 7 days, you have been unsuccessful with this particular role. You are very welcome to apply to future advertisements placed by Grafters Recruitment Consultants / Grafters Accountancy Personnel.