IT Project Coordinator

Salary: £26,000 per year

The IT Projects co-ordinator will report to the IT Programme Delivery Manager. The role is essential for the co-ordination and governance of projects in the IT project portfolio. The role will be a point of contact for internal staff and the various technical teams in order to facilitate the delivery and governance for project delivery. The role will require the building of appropriate and effective relationships with various teams across several projects running simultaneously.

The key objectives and responsibilities of this role are as follows:

Provide support and guidance to the Project Delivery team during the project lifecycle by ensuring the right templates and tools are used and that projects are updated and managed consistently

Deal with and log new project requests and answer any queries that arise on a daily basis and to offer support to other team members who may need assistance.

Produce regular reports highlighting the status of the projects in the IT project portfolio

Support project meetings with agendas, attendance and minutes

Co-ordination, management and maintenance of resource plans to ensure resource is scheduled accurately for all projects, to ensure there are no resource conflicts or bottlenecks and to keep the schedules and roadmap updated in line with delivery timescales defined by project managers and team managers

Establishing and maintaining project entries and documentation in the projects system in ServiceNow, in SharePoint and other tools and building a consistent configuration library for the whole IT portfolio and for individual projects to maintain project finances, co-ordinate project resources and process requests for resource time and to provide reporting on resource co-ordination

Co-ordinating inputs from the team for preparation of management reports, weekly, monthly and ad-hoc for senior management and the PMO

Co-ordination of Project Documentation in the projects’ SharePoint Sites

Liaise with various requesters and stakeholders where required

Liaise with other departments to undertake project interactions and achieve project administration

Undertake small projects or work packages to delivery (with supervision)

Manage and support our project delivery tools during a project to support the Project Manager

Looks for dependencies and evidence of cross project engagement

Develops processes and procedures (in line with best in class standards) to meet the needs of the project delivery process

Provide metrics and reporting on projects regularly by:

 Tracking and reporting on project performance

 Preparing project documentation for review by stake holders and senior management

 Performing other project related duties as assigned

Principal Accountabilities

Responsible for ensuring that projects are supported in their day to day running and assist with adherence to the project governance processes.

• Ensure that reporting on progress to plan, schedule, scope and proposed changes is done on a weekly basis to the agreed reporting cycle.

• Ensure that project documentation and the configuration library is established and structures and folders are maintained with current and accurate project documents (SharePoint) such that they are up to-date and compliant with SCC document retention policies.

• Ensure that Risk, Issue and project logs are maintained and communicated promptly. • Deliver on accountabilities and KPIs agreed separately with the IT Programme Delivery Manager

Skills:

• Ability to cope successfully under pressure and with shifting priorities

• Strong relationship building skills

• Professional and positive

• Highly organised, self-motivated and able to work on own initiative and without supervision

• Diligent, with excellent attention to detail

• Tenacious and assertive, professional and positive

• Working within structured business processes and regulated procedures

• Project co-ordination and PMO skills

• Excellent communication skills, both written and spoken English

• Strong Microsoft Office and SharePoint skills

Qualifications • Desirable:

Degree Educated

• Desirable: NVQ Diploma in Business and Administration or equivalent • Desirable: PRINCE2 foundation certification or equivalent

• Willingness to undertake Security Clearance. Knowledge and Experience Essential:

• Experience providing project co-ordination and/or PMO support

• Experienced Microsoft Office user of Word, Excel, PowerPoint, Visio and SharePoint Desirable:

• Proven experience providing support to Project Management Teams

• Experience of running small projects • Experience working with Microsoft Project • Experience working in a PMO

• Experience of ITIL, Acceptance into Service processes.

• Experience in various project management methodologies

• Experience working with SharePoint, MS Teams, ServiceNow and collaboration tools

• An IT background particularly in software development

Interested?

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