Call Centre Manager

Call Centre Manager

Salary: £38,400

Fantastic opportunity to join our Ashford based client.

The Role:

My client is looking for candidates to be fully accountable for all the operations of the Call Centre during the shift. You will be managing the performance of your area of responsibility and staff on duty ensuring quality standards are met.

Who we’re looking for:

If you are a professional and experienced Call Centre Manager with the ability to interpret data, manage a call centres performance and staff then this could be the perfect job for you! My client is looking for candidates who have a good knowledge of call centre technology and telephony, experience within a customer focused environment with strong leadership experience. Candidates should be enthusiastic, have fantastic communication skills and can maintain effective working relationships with both internal and external parties.

The Employer:

This is an extremely exciting time to join my client. They offer great working conditions and a fantastic benefits package.

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