Trainee IT Project Manager

Job title: Trainee IT Project Manager
Location: City of London
Salary: £28,800 – £33,600
Reporting to: Head of Project Management

About the company:

My client is a well-established and successful provider of telecoms, managed print services and document solutions.

Overview:

Our client is currently expanding the IT services they provide to their customer base and therefore require additional assistance within the Project Management department. The candidate they are looking for will concentrate on the IT Project side of the business and work very closely with the IT department so a background in IT would be beneficial.

My client is looking for a self-starter who wishes to progress their career; this is an excellent opportunity for someone with good communication and organisational skills.

This role is suited to someone who enjoys working as part of a team but capable of working independently.

It is the perfect position for an ambitious individual looking for a long-term career within an expanding company.

Job description:

Duties

Handling multiple projects at the same time
Process Deal Paperwork
Providing quotes to customers
Order hardware from suppliers
Place orders for Data Circuits
Draw up detailed project plans
Creating and maintaining budget plans
Track project activity against the plan
Managing customer relationships, perceptions and expectations
Participating and contributing to weekly team meetings
Diary management for the IT department
Liaise with customers and internal staff to arrange the installations
Escalate any orders using the correct procedures and channels
Provide weekly updates on all outstanding orders to the project management team
Maintain and update customer information on the relevant portal’s
Maintain accurate electronic and paper filing, archiving and document scanning
Run and monitor a weekly service report from the IT service helpdesk
Run the monthly commission report on the Data Circuits

Ongoing projects

Maintain and update internal/external paperwork moving forward
Assist with the role out of any IT internal projects
Maintain and update the companies DR policy
Assist with the setup of new starters/ leavers
Continually Improve processes

Over flow help

Pick up over flow calls from the IT service desk
Log calls when needed for the IT team
Assist with first line support Broadband issues
Provide assistance to the rest of the project management team in busy periods

Requirements:

Previous working experience in a similar role essential
Good analytical skills
Advanced Excel skills
Strong communication and problem solving skills
Meticulous organisational skills and attention to detail
Excellent verbal and written skills
Able to deliver first class service to customers