Payroll Manager

Salary: £62,400 – £66,000 per year

We have partnered with this large Charity Organisation based in Birmingham who are looking to recruit a Payroll Manager with experience in managing a team of 7payroll staff. 

Job Purpose:

To proactively lead and develop the Payroll function and related systems, encompassing; payroll end-to-end service, administration of company pensions, employee travel & expenditure, month and year end processes, reporting and reconciliations as required, ensuring full HMRC, audit and other legal/statutory compliance.

Part of the Finance Business Services management team, working collaboratively and strategically with all stakeholders on ongoing review and development of related processes, controls and systems to drive improvements and delivery of first-class customer service to all stakeholders and ensure integrity of data. Ensuring an efficient and effective service delivery which supports business objectives and is customer and outcome focussed.

The job holder will make sure that they fully understand and fulfil their responsibilities in respect of Health & Safety, Diversity & Inclusion and Data Protection at all times.

This profile is not exhaustive and other activities at a similar level may need to be carried out.

Key Accountabilities:

• Provide effective communication, leadership and support of the payroll function, to ensure the core values and Investors in People objectives are achieved in the team. Ensure team accountability and encourage others to strive for excellence. Covering people, processes, controls, systems, reporting and customer experience/stakeholder management to ensure service delivery aims are met.
• Build strong relationships with internal and external stakeholders across all levels and directly collaborate with to drive improvements on root-cause issues impacting paying employees accurately and on time.
• Ensure all Payroll activities are performed in accordance with standard operating procedures and controls to meet KPI’s and deadlines, including; payroll end-to-end process, processing of starters; leavers; national insurance; tax; salary amendments; pension and benefits deductions, SSP; SMP; OMP, OSP and all other related activities e.g. court order process. P60s, P11Ds, P45s etc.
• Lead on the introduction of any new payroll requirements such as additional benefits. Maintaining and improving existing processes and controls, including the implementation of changes to ResourceLink systems to facilitate improved functionality and automated processes. Ensure system updates are completed as required for all legislative changes.
• Ensure team compliance with HMRC/statutory, financial & audit controls, confidentiality and data protection and resolve immediately any potential risks and failures.
• Administration of company pension schemes, ensuring all deductions are compliant with scheme rules and related legislation. Update of systems to accommodate any statutory or business changes.
• Ownership and responsibility for updating/maintaining Payroll related policies, procedures and processes to ensure they are well designed, fit for purpose and operate effectively to meet operational and corporate needs and that they are reviewed on an ongoing basis and adhered to by the team.
• Support and input into the development of strategic aims for the Payroll function.
• Agree and set KPI’s and stretching targets/objectives with/for the team, ensuring performance is managed to achieve them, to ensure continuous drive on improvements of service delivery and customer satisfaction.
• Identify, recommend and deliver systems and process improvements. Actively review/ensure systems are fit for purpose, identifying and driving any improvement initiatives to deliver an excellent service to meet customers’ needs.
• Ensure the delivery of constructive 121s, team meetings, performance reviews and that learning and development plans are agreed and delivered to plan. Ensure the team are multiskilled and succession planning is in place for key roles.
• Process payroll employee and related third party payments onto PTX and Barclays bank accounts, providing 1st approval on the banking platform ready for submission, ensuring relevant approval has been obtained.

Knowledge and experience:

• Proven experience in the identification and delivery of improvement initiatives to deliver sustainable, measurable benefits in best-practice payroll, pensions, expense management and finance related responsibilities via system and process improvements
• Proven experience in working with operational stakeholders to address and improve on operational performance/data accuracy to facilitate resource efficiencies and delivery of service aims
• Extensive experience working with complex, ERP and payroll solutions and deliver of systems improvements and implementations
• Experience in implementation of Care Rostering systems into payroll systems and processes
• Proven experience and detailed knowledge of payroll and pensions legislation and administration of activities, including data protection in a payroll setting
• Proven experience of leading and motivating a team to improve operational performance and achievement of KPI’s/targets in a fast-paced environment and dealing with high volumes of work
• Experience of developing and implementing policies, agreeing, setting and achieving KPI’s, objectives and targets
• Housing and care sectors knowledge and experience
• Understanding of double entry accounting and basic ledger management

Skills and Behaviours:

 Puts the customer (internal or external) at the ‘heart’ of everything.

Excellent leadership skills, leads by example, demonstrating the core values

Excellent customer service skills and ability to communicate effectively at all levels

Self-motivated and positive, with the capability to influence and motive others to achieve objectives

Excellent interpersonal and communication skills, with the ability to work collaboratively and effectively with all colleagues, stakeholders to identify and drive improvements

Organised and methodical with excellent time management skills and proactive in prioritising workloads for self and others

Excellent payroll systems, excel, and other technical skills

Excellent numeracy skills with the ability to analyse, interpret, work with and manipulate large data files and present complex reports for management purposes

Flexibility to undertake wide range of responsibilities and always willing to learn new skills

Qualifications and Training:

•  Accreditation with CIPP (or equivalent), or relevant experience.

Benefits:

• Contributory pension scheme up to 9% 
• Free Parking 
• Free gym 
• Five Ways train station 5 minute walk (New street is 30 minute walk but can get a connection to Five Ways – also tram service when becomes available)
• On site Café
• Good facilities
• Investors in people platinum