Client Services / Accounts Assistant

Our client, a global, independent provider of trust, corporate and fund administration services are looking to recruit a highly motivated Client Services/Accounts Assistant with excellent communication skills to join their busy Client Services team in the London offices (based in London’s vibrant West End).

This a permanent role and the salary is £26,000 – £31,200per year.

The main responsibilities of the Client Services/Accounts Assistant role are to:
-Provide an excellent and high quality level of accounting service to allocated clients in adherence with Corporate Governance and proactively support in the delivery of an excellent administration service to clients
-Manage a portfolio of allocated clients, acting as the point of contact, developing effective working relationships, their advisors and any other parties connected to those client relationships
-Process and manage the payroll on behalf of clients
-Maintain accounting books and records for an allocated portfolio of clients
-Responsible for the production of client VAT in an accurate and timely manner in collaboration with the Manager
-Work effectively and in collaboration with all members of the Client Service Corporate Services team, supporting a culture of a joined up approach in the provision of a seamless, high quality client service
-Regularly communicate with allocated clients to ensure that client service delivery expectations are being met, identify and escalate any additional service need requirements in a timely manner
-Work with the Manager to coordinate client services provided in all markets
-Develop a good understanding and effective implementation of the appropriate policies and procedures required under the Group Risk Framework
-Follow agreed service line and procedures, ensure standards are adhered to in order to eliminate risks and in the case of non-compliance, inform the relevant manager, Risk and Compliance Director in a timely manner and provide timely responses to risk and compliance queries

Essential skills required of the Client Services/Accounts Assistant:
-AAT accounting qualification or equivalent
-Payroll experience required
-Book-keeping experience required
-Client oriented focus
-Good working knowledge of Microsoft Word and Excel
-Good verbal and written communication skill
-Resilient and can work in a fast pace environment
-‘Hands-on’ and pragmatic approach
-Practical, methodical and flexible in approach

Only shortlisted candidates will be contacted

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Red Personnel is an Equal Opportunities Employer