Customer Service Dutch Speaking
Full job description
Multi-lingual International Recruitment Ltd
Salary: £26,000 per year
Customer Service DUTCH speaking
Athens, Greece
Start date 31st August/7th September
€17-18,000 Monthly Bonus + Initial Flight + 2 weeks Accommodation in hotel
PLUS + 100€ in vouchers upon contract signature
FREE GREEK LESSONS +++ other outdoor Activities!
Our client
My client was founded in 1978 in Paris, France and is now a world leader Customer Relationship Management company, offering solutions for customer care, technical support, sales, e-Performance for prestigious international brands like Orange, Expedia, Symantec, Education First, Western Union, Skype, Apple, Bausch + Lomb to name a few. They have more than 135,000 employees working in 270 contact centres in 46 countries and offer projects in more than 66 languages.
Job Description
The client, is an a well-known manufacturer of tablets, TV, cameras and digital electrical goods and is currently looking for Dutch peaking Customer Support for our Technical Support Team in Athens, Greece. This is a challenging and multi-tasking role dealing with issues of varying complexity.
The Job
You will be providing Technical customer service to a broad spectrum of SONY’s customers with wide ranging queries. The Main form of communication is via the telephone, however support via chat and email also contributes to the agents workload. You will be expected to Handle and resolve customer queries and issues. The role encourages continuous learning and the completion of online training on products and technologies.
Skills required
•Excellent communication and IT skills.
•Native Dutch and fluent English is elementary
•Good Knowledge of PC (hardware, software, internet)
•Windows, Ms Office Suite, Skype, Windows Media Player, Windows Messenger
•Passion about customer services
•Customer focussed and able to provide professional, polite customer service.
•Well organised approach to work, balancing workload to ensure targets are met and ability to demonstrate good time management skills.
•Interactive and enthusiastic team player willing to assume new responsibilities
The Offer
•3 weeks training in English
•40 hours per week, rotating 7 day shift from 9.00 – 21.00, 2 days off per week(eg Tuesday and Friday)
•1100 euro gross per month + extra salary at Christmas, ½ month extra salary at Easter and ½ month extra salary at Summer holidays.
•Flight ticket to Greece
•Taxi from the airport
•Free Accommodation for 2 weeks!
•Free Greek Lessons
•Free water sports and hiking courses
To apply for this job please visit definitejobs.co.uk.