IT Support Analyst Apprentice

This is a fantastic opportunity for an ambitious individual to join an exciting and vibrant company. and don’t delay!

You will be working for…

A leading Global Oil and Gas Consultancy that specialises in supplying Consultancy services to the Upstream Oil and Gas Market. Head office is situated in St Pauls, London offering a great place for a young person to experience the central London working environment for the first time. A company that is also part of the Technip group. Based in 38 locations globally there are many opportunities for our employees to gain experience of an international organisation.

Be part of QA’s 10k in Tech and add yourself to the UK’s tech explosion!

In this job you will be…

– Resolving IT service desk incidents and fulfil user requests
– Providing Service desk and desk-side support
– Monitoring the service desk for new cases during office hours and assist with answering service desk phone calls
– Taking ownership and manage issues to resolution
– Performing some departmental admin duties

Your training will…

Are you a bit of a problem-solver? Eager to take your technology knowledge to the next level?

Our training programme is designed to provide you with real-world skills using the most recent IT Technologies to transform you into a highly-skilled IT Apprentice (all debt free!)Our apprenticeships blends on-the-job experience, face-to-face workshops and online learning which will teach you a range of new skills including:

– Networking and Architecture
– Mobile and Operating System
– Cloud Services
– Coding and Logic
– Business Process
– Apprenticeships and Vendor qualifications L3

Advanced Apprenticeship Infrastructure Technician Level 3 ( equivalent to A- level educational level), MTA Networking Fundamentals, MTA Mobility and Devices Fundamentals, MTA Cloud Fundamentals, One Microsoft MOC on demanded course

Who should apply…

– Someone with confidence
– Someone who is open & honest
– Someone with regular interactions
– Someone with regular interactions with senior management
– Someone with ideally 5 GCSE Grades (C and above) or equivalent, including Maths and English

What happens when I finish my apprenticeship…

Successful apprentices will have the opportunity of a career in IT Service Management as Service Desk Analyst and 1st/2nd Line Support Analyst.

QA’s apprenticeship programmes are part-funded by ESF. The ESF is Europe’s main instrument for supporting jobs, helping people get better jobs and ensuringfairer job opportunities for all EU citizens.

It only takes a minute to apply for an IT apprenticeship with QA and begin your IT career with great prospects today.

For more information about QA Apprenticeships, please apply. Note: This advert may close early if a suitable candidate is found before the advertised close date is reached.