Contact Centre Phone Advisor (Repairs & Maintenance)

We have x5 Customer Service positions available in the Bromley area, temp to perm role with a large housing association.

You be responsible for handling a high volume of calls (45 – 50 per day) assisting with a variety of customer based repairs queries.

Each call will be different, so the candidate will need to be able to handle a high volume of calls while maintaining a high level of customer service ensuring the customer is left feeling confident and that their query is being resolved.

Ideally have a repairs based background, however it would not be essential.

You l need to have shown a strong background in high volume call taking environments and displaying excellent customer service.

They will also need to have previous experience of providing a quick turnaround of customer queries and being able to relay accurate information between departments. The candidates will have excellent communication skills.