Internal Account Coordinator / Manager

Salary: £30,000 per year

Role: Internal Account Coordinator / Manager

Located: Warrington ((Ricoh operate a vibrant working policy so this gives you flexibility and a mix of home/office working)

Package: To £25K plus Commission (c £5K) and large company benefits

Flexibility – Happy to talk flexible, remote and hybrid working – flexibility on days/hours

Ricoh is a global technology company specialising in strategic IT services, managed services, document management solutions, cloud based technology and managed document services. We operate in more than 200 countries and regions, enabling individuals and organisations to improve the quality and productivity of office communications all over the world. We are proud of our reputation for being a great employer and we value the work of our greatest assets – our employees.

We transform businesses with imagination, clarity and vision. In fact the entire Ricoh workforce enjoys our pioneering and innovative ways of working. We like to call it: “imagine.change”.

Our teams are embracing change, fostering new ways of working and we have never been more resolute in our mission – “you work for us, and we`ll work for you”.

Right now, we have an exciting opportunity for an Internal Account Manager to join our team in Warrington, to support our Direct Sales Teams and Sales Technology Specialists, providing Account Management and Pre & Post-Sales support to new or existing Customers, supporting all sales activities from opportunity to order enabling sustainable and profitable growth in Digital Services.

What you will be doing…

• Providing expert product knowledge, finding solutions to customers requirements’, and creating customer quotes, contracts & proposals
• Liaising with the Customer, Sales Teams, Specialist Teams, Vendors, Ricoh Procurement/Supply Chain to support the Sales process
• Creating & maintaining opportunities in the Ricoh CRM
• Contributing to order intake forecasts and supporting Operational and Financial forecasting against budgets
• Maintaining Customer specific profiles and Account Plans, ensuring Customers can be assigned the correct levels of support
• Developing and leveraging relationships to generate and qualify new leads and opportunities resulting in increased sales revenue with a Digital First approach
• Co-ordinating the special bid/deal registration and price negotiation processes to maximize potential margin
• Developing and maintaining a clear understanding of products and services in the Ricoh portfolio, actively participating in training sessions, some of which may be held outside the normal core hours of the business

You will ideally have…

• Proven experience within a fast-paced target driven Sales environment
• Confident approach to Internal Account Management and development of key relationships at all levels
• Self-motivation with a flexible and collaborative approach to teamwork
• Great numeracy skills with commercial acumen
• Ability to solve problems and think logically and laterally to find solutions
• Resilience in the face of setbacks and to remain controlled when under pressure

In return for your commitment, you can expect…

Ricoh is an exceptional place to work. A place where there is strong emphasis on career development for the right individuals. This is also a role where you can excel within a fast-paced environment and succeed within a great organisation. Are you the right candidate for this key position? If so, we welcome your application.

We are an equal opportunities employer

Ricoh UK is committed to providing equal opportunities and a proactive and inclusive approach to equality and diversity in employment. No applicant or employee will be treated less favourably than another on the grounds of a protected characteristic which are defined as sex, sexual orientation, age, disability, gender reassignment, trade union membership or non-membership, marriage and civil partnership, pregnancy and maternity, race and religion or belief.