Helpdesk Advisor

Salary: £30,000 – £36,000 per year

Recognised as one of the South East’s leading independent facilities services, spanning all trades associated with building works, refurbishment, M&E and maintenance, this dynamic company are now looking for a full time, permanent Maintenance Helpdesk Advisor to join a busy helpdesk office environment, to provide administrative and customer support to clients and maintenance engineers.

MAINTENANCE HELPDESK ADVISOR

LOCATION: Based from the Office, close to Eynsford, Kent. You may be looking for MAINTENANCE HELPDESK jobs in Eynsford, Longfield, Dartford, Wrotham, Meopham, Kent, Swanley, West Kingsdown, Bromley, Bexley, Sevenoaks, Gravesend.

SALARY:  £25K-£30K basic + benefits, pension.

HOURS: Monday to Friday, 9.00am – 5.00pm. 

Working as part of a dynamic Maintenance Helpdesk team, you will be the first point of contact for incoming email and telephone enquiries where you will be delivering excellent customer service and support to clients within the commercial office building maintenance sector.

Duties will include:

• Collate documentation from quote to invoice.
• Deliver documentation to the relevant departments.
• Assist the maintenance team with permits to work, RAMS and other compliance requirements.
• Source and order materials for given works.
• Manage any complaints and resolution process.
• Gain customer feedback and manage KPI’s.

As a Maintenance Helpdesk Advisor, your professional telephone manner, alongside good organisational / administration skills and your ability to work under pressure in a fast-paced environment, will contribute towards a fun and rewarding career.

You will have helpdesk / client support experience, possibly in property maintenance / facilities management / construction administrative environment. You will be a team player, quick to learn, competent in excel, word, and have the ability to learn the in-house data base system.

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You may be searching for helpdesk / client support jobs in Dartford, Kent. Current or previous Helpdesk jobs may include Help Desk Administrator, Senior Help Desk Administrator, Helpdesk Service Coordinator, Service Desk Administrator, Technical Support Administrator, Office Helpdesk, Senior Document Controller, Internal Sales Administrator, Service Maintenance Administrator, Maintenance Co-ordinator, Customer Services Administrator or similar.

To be part of this friendly team, click APPLY now!

Please Note: Typhoon Recruitment Ltd provides online advertising and response management recruitment services and does not operate as an employment agency or business. If your details match our client’s requirements, your personal information as provided on your CV, will be released to our client so they can assess your suitability for the opportunity advertised. Your details will only be used by us in relation to this specific opportunity. By applying to this advertisement and submitting your CV and/or cover letter, you give your express consent to us using your details for this purpose.