Solution Architect

Salary: £78,000 – £84,000 per year

SCC is Europe’s largest independent IT services group. We supply IT services to medium/large sized commercial and public sector organisations, nationwide.

Due to continued expansion and new business across both new and existing customers, we are looking to recruit an additional Solution Architect to take a leadership role in the delivery of complex bid responses and programmes of work. While the DCS Solutions Architect will report into the Consultancy business, your daily activities will be working as a member of the Data Centre Services Team.

Overall Job Purpose

To lead the requirements, definition, design and technical governance of solutions in a platform, pre-sales and delivery capacity. To ensure all solutions are produced according to the customer and/or platform requirements and to ensure solutions are fit for purpose.

To lead and own the creation of architectures across multiple hardware and software platforms in a large-scale heterogeneous systems environment.

To act as a thought leader for the implementation of new services and solutions across the data centre and customer environments

Main Duties

• Lead engagement with customers and/or internal teams to ensure design of technical solutions are in line with the requirements of the customer

• Lead the process to lead the customer and/or internal teams to create an IT strategy and technology roadmap

• Lead in the requirements gathering process and pre-sales phase including due diligence, SoW and solution proposals

• Work with customers (including running technical workshops and seminars) with a view to rationalising the IT estate with offerings from the data centre.

• Work with internal departments and teams to shape services and products offered from the data centre

• Work with sales and business development functions to help develop and market technology solutions to existing and prospective customers.

• Design & Architecture
• Implementation
• Planning & Transition
• Standards & Guidelines
• Support
• Communication

Skills, Knowledge & Experience

The ideal candidate will be self-motivated with a track record of working with a datacentre technology stack and an appreciation of support and service transition. Experience of working in a fast paced, dynamic environment with a can-do attitude and able to handle work with multiple customers and projects. Candidate must have experience of working in a large solution provider with a rapidly expanding customer base.

Skills

• Strong background with core network, compute and storage technologies in large-scale deployments

• Minimum 10 years’ experience providing support to enterprise level clients

• Minimum 10 years’ experience in professional services, sales or customer support.

• Detailed technical knowledge of MS Directory Services, Exchange, VMWare, Citrix/VDI, Networking, database and storage technologies backed with practical experience in a corporate environment preferably serving customers

• Appropriate certifications in core technology platforms (MS, VMWare, Storage (Netapp, EMC), Citrix, Networking)

• Ability to troubleshoot complex, technical, multi-site and multi-disciplinary problems and incidents

• Ability to work under pressure and to tight deadlines

• Willingness to travel (25%)

• Exposure and experience of technical architecture frameworks including but not limited to TOGAF, ISEB and Zachman

• B.S. degree in Computer Science, Software Engineering, MIS or equivalent

• Experience of enterprise grade Citrix and VDI environments including design, troubleshooting and support

• Experience and qualifications in Networking and security hardware to include Cisco, Juniper, Checkpoint and HP

• Experience of customer life cycle management particularly pre-sales, strategy, requirements analysis, technology planning, project management, proposal writing and customer presentations.

• Qualifications in enterprise, solution or technical architecture to include TOGAF, ISEB and Zachman

• Experience of working in a multi-client solutions provider

• Experience of performing the role of a consultant, drafting and implementing solutions to business problems and communicating solutions to senior leadership teams across a variety of industries and for large enterprise grade organisations

• Experience of Cloud technologies including automation and orchestration toolsets (System Centre Virtual Machine Manager, BMC CLM, VCAC, Azure, vCHS, EC2)

• Detailed knowledge of IaaS and PaaS systems architecture

Desirable

• Experience of working in a managed services solutions provider

• Experience in administration of database technologies in busy transaction heavy environments

• Experience of delivering IT Strategies to large enterprise grade organisations

• Experience of implementing IT Service Strategies for large scale multi-service, multi-site and multi-vendor customers

• Exposure to project management and service management industry best practises (Prince2, ITIL v3, PMP, MSP)

Advantageous

• Exposure to large scale multi-server databases across a variety of vendors including MS SQL, MySQL, Oracle and IBM DB2

Interested?

Then click the response button now

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