Systems Analyst Support Officer

Adecco in Bolton are looking to recruit a Systems Analyst Support Officer to work for the local authority on an interim basis working full time 4 days a week. The main purpose of the role is to act as lead administrative officer for Regulatory Services management information systems, Information Technology matters and financial control.

Main duties include:

To deputise, as necessary, for the Team Leader Service Support.

To take an operational lead on behalf of the team regarding the Flare databases to ensure integrity of data and uniformity of use and training of users.

To be the initial point of contact regarding ICT software/hardware problems and to liaise with the Account Manager where necessary.

To take an operational lead in the development and implementation of the ICT Strategy and continuous upgrading of the ICT systems and to carry out post implementation evaluations.

To produce operational data and reports to enable others to monitor the performance of staff and systems, and to prepare statistical returns required by corporate and external bodies.

To on providing managers with financial information, analysis and advice.

To prepare and present reports to the Management Team and to attend groups and meetings to represent the Regulatory Services interests.

To encourage and promote good practice amongst Service Support Team staff in the area of system administration, documentation and delivery of customer service.

To liaise with colleagues in other Council departments and external organisations with a view to producing effective partnerships and mutually beneficial outcomes in service provision.

To be available, when required, to undertake necessary out of normal hours work, including responding to any emergency situation.

Customer Care – To continually review, develop and improve systems, processes and services in support of the council’s pursuit of excellence in service delivery. To recognise the value of its people as a resource.

Adecco is acting as an Employment Business in relation to this vacancy. The Adecco Group UK & Ireland is an Equal Opportunities Employer.