Customer Service Administrator

Our client, a leading financial organisation in Farnborough, are currently looking to recruit a Customer Service Administrator to join their existing team.

The role will be on a temporary basis for 3 months initially, but with the opportunity to potentially go permanent for the right candidate.

The Role:

* Processing and responding to all correspondence received in the Department on a daily basis
* Logging relevant information on to the companies in-house system
* Maintaining and updating all client records keeping them up-to-date
* Checking account history ensuring response is accurate and appropriate
* Processing of customer payment plans
* Ability to work to administrative deadlines
* Accurate and efficient input of all data

The Candidate:

Ideally you will have 6+ months administrative experience, or a strong academic background. Full training will be given, but a basic working knowledge of Word and Excel is required.

You will be expected to communicate with all levels both inside and outside the business via email, so confident letter/email writing skills will be essential for this role.

You must be able to prioritise your workload, whilst maintaining high attention to detail at all times, and posses the ability to plan ahead whilst maintaining a methodical approach to problem solving.