Slots Arcade Team Leader (Agc)

Salary: £26,000 per year

As a Slots Arcade Team Leader your role will be to help maximise performance in all areas of the slots arcade site, managing the club in the absence of your Manager. You will ensure the team deliver high quality customer service to all customers to facilitate their play and ensure profitable admissions.

You will assist your Manager in delivering success for your stakeholders; the customer, the employee, the shareholder, the local community and the regulator.

You’ll

* Assist your manager in driving the performance of the slots arcade measured against a balanced scorecard of targets covering finance, customer service, and team metrics.

* Champion and role model our values of Service, Teamwork, Ambition, Responsibility and Solutions

* Help build a highly capable team who are fanatical about the delivery of safer gambling, customer excellence and a quality product.

* Proactively drive sales and control costs to drive profitability

* Ensure your arcade proactively complies with all regulation, particularly the Gaming Commission licensing requirements, and that you are a champion for safer gambling.