Mac IT Support Engineer
Full job description
ACM Resourcing
Salary: £26,000 – £30,000 per year
Mac IT Support Engineer
We are working with a large creative agency who are currently looking for a Mac IT Support to join their team.
We need a Mac IT Support Analyst to efficiently deliver 1st and 2nd line technical and business application. The role will be working on a lot of Macs. The main emphasis of the role is on 2nd line client-based mac support for business applications on Mac and Smartphone. This is primarily a user/desktop support role but you will also become involved in additional project work.
It’s a busy role, so you’ll be someone who’s comfortable working under pressure, whilst relating complex technical information to non-technical staff.
Skills and Experience:
* Proven experience of Mac OSX client support
* Experience in troubleshooting DTP applications including Microsoft Office, Adobe Creative Suite
* Font Management Software
* Knowledge and experience of active directory tools (Aduc)
* Mac Hardware troubleshooting
* Good communication and interpersonal skills
* Knowledge and experience of Zendesk or similar call-logging system an advantage
* Jamf management systems
* Windows 10
* Support and administration of smartphones and tablets
* Networking fundamentals
* Windows Server fundamentals
* IP Telephony
* Remote Administration
ACM Resourcing Services is acting as an Employment Agency in relation to this vacancy.
ACM Resourcing are a leading Mac IT recruitment company work on various positions in the market please don’t hesitate to get in touch with me for a confidential chat about how we can secure your next position.
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