Customer Service Executive
Full job description
Juice Recruitment
Salary: £26,400 per year
Juice is delighted to offer a fantastic opportunity for a Customer Service Executive to join a well-established Southwest organisation.
Do you take pride in delivering great customer service? Are you looking for a role where you can learn and develop your skills on the job?
If so, this opportunity could be for you!
Your key responsibilities will include:
- Supporting customers with enquiries via telephone, supporting them through the process and keeping up to date correspondence
- Working with internal teams to resolve the customer queries efficiently and timely
- Calls include people reporting issues and escalating where needed
- Logging all queries and correspondence onto Company system
Key skills:
- This would suit someone who is able to communicate effectively with both colleagues and customers.
- You will also have strong decision making and problem-solving skills with an ability to adapt and respond well to change.
- Computer literacy and familiarity with Microsoft Office products is also key.
After training there will be a shift pattern, therefore flexibility is required for this position.
Benefits: Car Raffle, Cycle2work Scheme, Denplan, Gymflex, Retailers Discounts, Rewards4u, free bus service and hot space booking system for onsite parking. Development and progression opportunities.
This is a fantastic opportunity to join an organisation who take pride in their company culture and demonstrate being committed to supporting health and well-being/flexible working.
Get in touch with Eve from Juice Bath to find out more!
To apply for this job please visit definitejobs.co.uk.