Account Manager – Print Management

Account Manager – Print Management – Edinburgh – £35,000 – £45,000 (depending on experience)

We have a superb opportunity available for an Account Manager to join this impressive, dynamic and growing agency who really look after their people. You must be an experienced client facing Account Manager who can be at the forefront of client relationships and effectively project manage the production and postage aspects of a direct marketing campaign from brief to completion for a major, international client.

As the Account Manager you will be responsible for….

• Being the day-to-day contact for your client, keeping them informed at all times during the lifecycle of a project and responding promptly to all enquiries
• Fully understanding the client brief, interrogating requests and suggesting alternatives where necessary to help client achieve aims with support from various teams.
• Being in full control of projects both internally and with external suppliers including negotiation of schedules and costs
• Identifying opportunities for strategic purchasing initiatives, cost reduction initiatives or opportunities to develop the account
• Strategic growth and development of the account

What you need to be able to do in this Account Manager role….

• Build great relationships with and inspire complete confidence with your client contacts
• Team-worker, able to collaborate effectively with colleagues
• Own any projects or problems and drive them through to completion or resolution
• Able to look beyond the initial request to suggest better ways of working
• Learn quickly under your own initiative
• Be able to work accurately and at speed
• Be organised and able to prioritise multiple workload demands

Skills and experience you need to have for this Account Manager role…

• Sound understanding of print production and managing postage (any international experience of direct marketing would be great but not essential)
• Appetite to challenge the status quo
• Passion for delighting clients, with an appetite to understand and solve their marketing problems
• Excellent problem solver, with the ability to own a project or problem and drive it through to resolution/completion
• Excellent communication skills, able to inspire complete confidence in clients
• Appetite and ability to learn fast under own initiative, as well as through formal training programme
• Desire to develop technical skills across marketing technology, fundraising and behavioural science
• Assertive attitude to price negotiation
• Good, organised project management skills with excellent record keeping and attention to detail

Please get in touch or if you’d like to know more about this great opportunity.