3rd Line Techincal Support Engineer – Cloud
Full job description
Wells Tobias
Salary: £36,000 – £42,000 per year
EXCELLENT OPPORTUNITY FOR CANDIDATES LOOKING TO PROGRESS THEIR CAREER AS A 3rd LINE SUPPORT ENGINEER
Working for a rapidly expanding Cloud Services Industry, you will be an ambitious, hard working and determined character who wishes to progress to Team Leader quickly.
Due to expansion my client is seeking a technical expert to join as a Project / Technical Support Engineer owning the whole of the companies 3rd Line infrastructure.
The ideal candidate will be highly ambitious, cares about providing excellent customer service and importantly loves technology / problem solving. You will be a great team player and have excellent communication skills.
This company is a fun, fast-paced business, where all the staff have a passion for innovative IT
Role:
3rd line support
Project consultancy (project management and technical delivery of the project from start to finish)
Office and field based server support
Manage customers on a day-to-day basis and ensure we are continuing to provide a great level of service
Strategic involvement in the product set
Progression to team management as opportunity arisesIdeally you will have the skills listed below:
Strong Microsoft software / technology knowledge
3rd line support skills
Hand’s on server support
Exchange Server, Hyper V or VMWare
Windows deployment
Exchange migrations
Active Directory
Office 365 administration and support
Office, TCP/IP, DNS, SBS2003 or above, building and maintaining Servers
Cisco and networking
Logmein or other remote control.
Project managementWould be good if you had:
Office 365
Google apps
CRM
Sharepoint
Yammer
SaaS It is Wells Tobias’ policy, as a matter of courtesy, to respond to all applications within three working days. However because of the volume of applications, we are sometimes unable to respond to individual candidates. If we have not contacted you within three working days your application has been unsuccessful and your details have not been retained. Please apply for any other position that you may see in the future. Thank you.
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