Performance Manager

We have a fantastic opportunity for a Performance Manager to join our Property Services Team to manage the performance of our external contractors and internal planned maintenance team.

Genesis Housing Association are a leading organisation within the Housing Associations sector winning numerous awards and are consistently regarded as a first class place to work by its employees, including a place amongst the Times’ Top 50 Employees.

This key post will see you working between our offices in Camden, North London and Willesden, North West London. The position will require you to co-ordinate the delivery of consistent and reliable performance information from out maintenance works. You will liaise with partnering contractors regarding performance, quality and satisfaction information and publish this performance information for the in-house DLO and wider business.

You will monitor the progress of best practise and analyse the performance data in line with other housing associations, using House Mark for example. You will provide updates to the business and will be responsible for reports on the operational performance.

As a confident, proactive and focussed candidate you will have worked in a similar role working alongside contractors, and you will possess strong housing knowledge. You will utilise your strong interpersonal skills and high standard of communication to relay your findings to a wide audience.

We fully endorse career development and have a great reputation for rewarding our staff. Benefits include 26 days annual leave the possibility of flexible working, significant opportunities for learning and development and the opportunity to make a difference to how Genesis evolves in the coming years.

For further information or an informal conversation regarding the role please contact Tom Bullock at Retinue Solutions.

Key Dates

The deadline for You can apply on the Genesis website and submit your CV and a Supporting Statement that outlines your suitability for the role. Alternatively apply directly on this job board.

Please use the attached role profile to guide your statement. We look forward to hearing from you.

Retinue Solutions is committed to equality in the workplace and is an equal opportunity employer.
Retinue Solutions is acting as an Employment Business in relation to this vacancy.