Part-Time Customer Service Advisors (6pm – 10pm)

We have a fantastic opportunity for you to be part of a growing team within one of the leading builidng societies in the world.

Our client Nationwide is looking to develop and expand customer service teams based in Sheffield to provide customers with a first class and exceptional customer service experience. With this in mind, we are looking for confident, outgoing candidates who are able to work well under pressure. With an element of product promotion involved, a great attitude and self motivation are also key to being successful in this role.

The Role

To ensure that every customer interaction has a positive outcome and the needs of customers have been fully met.

Planning and organising caseloads.

Building positive relationships with customers, brokers and external parties

Proactively using own initiative to complete and follow up requirements

General administration and data input

Skills/Experience Needed

Previous experience (advantageous)

Self motivation, bright and bubbly personality

Confident and professional customer service skills

Confident team player

Strong communication and listening skills

Organisation and prioritising case loads

Good PC skills are essential, customer service, keyboard skills, excellent telephone manner and confidence on the phone.

Wage Structure

The starting wage is £26,000 per year

Further Information

Monday – Saturday, flexible between the hours of 6pm – 10pm

Full training provided – No time to be taken off during this period.

You will be required to pass a credit check, a criminal records check and have the past 3 years worth of employment references.

If you feel you have the relevant skills and experience APPLY TODAY for an immediate call back!