Operations Manager – Sports and Leisure

Salary: £32,400 per year

Our client is one of the UK’s largest, pogressive and innovative leisure centre opertators. They are currently looking to recruit an Operations Manager for their leading leisure facility based in Spalding. 

The Operations Manager position is a key position in the Company. Carrying out continuous customer and staff relations services, the position provides the postholder with a genuinely rewarding experience and provides a springboard to a leisure management career in one of the most attractive and fast growing leisure management companies.

Primary objectives for the Operations Manager will be:

• To ensure the highest possible standards of health and safety and customer care within the Centre.
• To develop and promote an exciting, innovative leisure programme in order to increase the usage and profitability of the Centre.
• To assume shift management responsibility for the Centre to maximise the total performance of the Centre and maintain the highest standards of customer care.
• To lead, train and develop the Duty Manager team
• To support the Contract Manager in the effective running of the swimming pool facility and support the associated Castle Sports Complex needed.

The Person

• Will be able to gain acceptance and respect from clients and the teams involved.
• Will be able to build strong relationships with customers, clients and employees.
• Will be able to communicate at different levels of the organisation, both listen and direct.
• Will be able to meet the demands of the role by working additional hours when required.
• Will be able to demonstrate clear identification with all customer requirements.
• Will be able to maintain and, be committed to good employee relations and deliver quality training.
• Will be able to perform recreation assistant duties when required.

• A National Pool Lifeguard Qualification is essential.

• Ideally you will hold the Pool Plant Operators qualification and a recognised Leisure Management qualification.