Customer Service Coordinator / Scheduler

Customer Service Co-ordinator / Insurance Scheduler

Salary: £26,000per year

Hours of work: Monday to Friday 9am to 5.30pm Monday to Friday

Location: Segensworth, Whiteley

Start date: Immediate

This is a temporary ongoing position

Dynamite recruitment are proud to be representing a well established and hugely successful business with their recruitment needs

Due to a very busy period our client is looking to recruit a temporary Insurance Customer Service Co-ordinator to join the business immediately

As a Customer service Co-ordinator you will work within ther emergency service team to support customers with insurance related issues and provide emergency service

Key Duties will include:

Liaising with customers on the telephone and via email

Assisting Customers with an urgent requirement, acting as a help desk to offer emergency service

You will liaise with third parties such as engineers, recovery services ect to route plan and schedule work to be completed within set time frames

You will act as the coordinator between the customer nd third party to ensure the work is completed as requested and the customer satisfied

Complete administration to support the Insurance case and service provided

To apply you must

Have excellent customer service skills
Excellent organisational skills and be able to take ownership of each individual case from initial enquiry through to delivery
Have confidence
Ideally have worked within a scheduling, route planning, co-ordination role
Ideally have an emergency service, insurance related background altyhough not essential
Be available to start immediatelyFor further information please submit your CV immediately, urgent responses encouraged to avoid disappointment due to limited spaces.

Dynamite Recruitment Solutions Ltd is acting as an Employment Business in relation to this vacancy.