Customer Service Office Manager
Full job description
ATA Recruitment
Salary: £30,000 per year
CUSTOMER SERVICE OFFICE MANAGER
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Are you an office/customer service manager looking for a new opportunity?
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Do you want autonomy and the ability to cause change in a business?
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Do you want to work for a world leading manufacturer?
THEN
£25K + Benefits
The opportunity based near Bury is commutable from surrounding areas in Lancashire.
This organisation has over 30 years’ experience with a global Turnover of £10 billion. They sell into various industries and manufacture 3 divisions of products.
As a result, they are expanding and need to recruit an experienced customer service office manager, with the ability to organise & implement processes as well as prospects in business and other varied hands on activities.
THE ROLE:
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Answering the telephone taking orders from customers providing product advice and technical support
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Helping with Business development by making outbound sales call
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Managing the daily running of the warehouse facility and personnel
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Responsible for product returns process
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Updating customers on order status
THE CANDIDATE:
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Customer service experience ESSENTIAL
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5 to 10 years office management experience
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COLD CALL / OUTBOUND SALES CALL experience desirable
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Previous experience in a customer facing role
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Good IT skills i.e. Excel, CRM (desirable)
SALARY: £30,000
*CANDIDATES SHOULD ONLY APPLY IF ELIGIBLE TO WORK IN THE UK.
To apply for this job please visit definitejobs.co.uk.