Account Manager

Harrogate

£25-30k + OTE

We are recruiting for a passionate Account Manager on behalf of our national client in order to ensure the long-term success of the business.

You will be responsible for developing long term relationships with your portfolio of assigned customers and ensuring you achieve your daily, monthly and quarterly targets.

You will manage key relationships within a named account base, identifying sales opportunities by up-selling and cross selling the companies products and solutions whilst continuously building relationships in order to win new business.

You will liaise between your customer base and internal support teams in order to ensure the timely and successful delivery of the products and solutions according to customer needs.

Roles and Responsibilities:

– Ensure that you hit all KPI’s in relation to sales activities. This includes outbound call time, CRM engagement and development of opportunity pipelines
– Maintain and grow existing business levels within your target market.
– Ensure that CRM is up to date for all communications in relation to your account base and all business opportunities. This includes profiling your customers and developing an awareness of their business structure, key contacts and target markets.
– Ensure you have an up to date Quarterly Sales Plan, which is clearly communicated, manageable, and measureable by company standards. This will include regular individual reviews with your manager or team leader and the setting of SMART objectives
– Ensuring that all customers are provided with accurate and timely quotes, proposals, collateral and other information as required.
– Ensuring the correct frequency and method of contact with all customers, commensurate with their requirements and/or business potential.
– Communicate and articulate our value proposition and strategy to prospects and customers to differentiate CMS from its competitors. Maintain high levels of customer service ensuring that CMS remains a valued and key supplier.
– Ensure all new products and brands are successfully launched into your customer base.
– Develop excellent relationships with allocated customer contacts. Use all CMS sales support resources and departments to maximise the customer’s experience.
– Follow the Company’s procedure in relation to Credit Management of your accounts.
– Continually develop your product and technical knowledge.

Skills and Attributes:

– Proficient user of the Microsoft Office suite, particularly Word and Excel.
– 2+ years IT sales experience would be a benefit but not essential
– Cold calling experience
– Outstanding organisational skills and ability to manage own time effectively.
– Excellent communication skills – ability to communicate eloquently in both written and verbal formats, both face-to-face and remotely.
– Conscientious and committed combined with flexibility in attitude and approach.
– Ideally will have experience in a telephone based role, possibly within a telemarketing or sales environment.
– Educated to Leaving Certificate or to A level standard or equivalent

Benefits include modern office environment, friendly working environment, private health care and pension, realistic on target earnings and genuine opportunities to develop and progress.

Interested? Click to apply.

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